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Ships within 48 hours · Estimated delivery Aug 13 - Aug 18
coaching teams
** The report requires manual correction and will be sent within 72 hours of test completion
internal and external consultants
Workshop offered either in person over two full days
consulting
Customer Services Test restricted_organization coaching teamsDescription This tool assesses the candidates ability to interact with customers. It is used mainly in talent acquisition for important technical, professional and customer service positions. It offers an enlightening view of candidates proficiency in four key customer service competencies. Each question depicts a short scenario of events likely to happen during interactions between clients and employees.
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